Vital phrases to point to assist in
the care of non-English speaking patients

Yes – there are excellent smartphone options and apps, here is a paper or on screen free alternative!


A survey of nurses has helped to identify common questions and statements that can be very useful when dealing with patients who cannot speak English.

Nurses are NOT expected to attempt to speak another language, or pronounce these words – these phrases can be used to point to and aid communication with nodding and shaking of heads.

All translations by registered NAATI professional translators

Translators – do not guarantee the authenticity of the document from which this translation was made and express no views as to the truth or falsity of any statement made in this translation. Translators- give no warranty in relation to this translation other than any warranty that may be implied pursuant to the Trade Practices Act 1974. Translators shall not be liable, except pursuant to any such implied warranty, for any damage, loss or injury arising or resulting directly or indirectly from any person’s use of or reliance on this translation whether or not such use or reliance from information or advice made or given whether negligently or otherwise.

Click on the name of the language to open the full translation in a PDF file you can print off or save – free resources from the Australian Nurse Diary! If you would like to purchase your own HARD COPY A5 book of these languages click in this link ‘Nurse and Patient Language Helper